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Customer Service Center Introduction


Customer Service Center is one of the Hengfengtai company is very important sector. Her main job is to: customer acceptance of integrated business consulting, to provide technical support; acceptance, coordination, handling customer complaints and solve difficult problems of customers; the initiative to communicate with customers, contacts, understand the customer's feelings and needs, and timely customer information feedback to the relevant authorities and producers and handled properly.


Customer Service Center under the Customer Management and Technical Services Division. Customer management department mainly accept customers integrated business consulting, technology services mainly provide customers with product pre-sale, after-sale technical support and solutions. In order to make every customer in Hengfengtai can be satisfied with the service, and maintain a good relationship of trust with the company, we emphasize the relevance and effectiveness of customer service, and the implementation of the accepted responsibility, that every customer telephone, each responsible for a problem, so that they promote feelings, deepen understanding. If you have any problems and needs related to our products or our services have any comments and suggestions, please feel free to communicate with us, we will be best, for your dedicated service. Your satisfaction is our service purpose, and common development with customers is our persistent pursuit.


In the future, the customer service center staff will be warm and caring customer service with brilliant casting.